Tenant Migration
Digital project and CMS management for a US-to-Europe IT tenant migration, moving 4,000+ users onto one unified system.
One tenant. Thousands of users, no context.
KION Group needed to migrate its US IT tenant into the European tenant: consolidating users, SharePoint, and data onto shared infrastructure, with careful data preservation and clear guidance for a workforce with no context for what was changing.
Digital project management and CMS, run as one workstream.
I served as both digital project manager and CMS manager, splitting time roughly 60% project management and 40% hands-on CMS work.
Two tenants. One unified system.
The US tenant's users and data, consolidated into KION's European environment.
4,000+ users migrated · 1 unified European tenant
The rollout beat IT's own forecast.
Technical migrations succeed or fail on how well people understand and trust the process.Owning both the project and CMS management meant every deliverable was built with direct knowledge of its timeline and audience.